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Contact us

The Jefferson Hotel  

01 West Franklin Street, Richmond, Virginia 23220


General Hotel Number
804-788-8000
Guest Fax
804-225-0334

Room Reservations
888-918-1895
Book Now
[email protected]
We are not able to accept room reservation requests via email.


Dining

Lemaire Dining Reservations
804-649-4629
Book Now
Quick Contact Form
We are not able to accept dining reservation requests via email.

Southern Afternoon Tea Reservations
804-649-4710
[email protected]
We are not able to accept dining reservation requests via email.

Champagne Sunday Brunch Reservations
804-649-4662
[email protected]
(Monday – Saturday 11am to 7pm)
We are not able to accept dining reservation requests via email.


Donation requests

The Jefferson Hotel is a proud supporter of non-profit organizations supporting the Richmond Region. Due to the large volume of requests, we are not able to honor all requests but please be assured that we carefully consider each opportunity to assist with in-kind donations for your fundraising efforts.

All requests must be made using this link:  https://jeffersonhotel.requestitem.com


Filming and Photography

The Jefferson Hotel is known for its iconic public spaces and beautiful backdrops for photographs.  While we enjoy sharing these with everyone who visits, we are also strongly committed to privacy, safety and overall experience of our overnight, dining, and event guests. Due to the large number of photography requests, we ask for your cooperation in following these photography guidelines:

Hotel Guest and Visitor Photography

Guests of the hotel and visitors are invited to capture casual, candid images on their mobile phones or hand-held cameras for personal (non-commercial) use following these guidelines:   
  • Please be considerate of other hotel guests and respectful of their privacy.
  • Please do not interfere with hotel operations or use flash photography.
  • Doorways, walkways, entrances/exits, and elevators may not be blocked for any reason.
  • For your safety and that of other guests, photography standing on, at the top of, or at the bottom of the Grand Staircase is strictly prohibited.
  • Please do not move, rearrange, or stand on furniture. 

Professional photography and personal photo shoots are not permitted, including but not limited to family portraits, graduation, prom, homecoming, proposals, engagements, anniversaries, and birthdays. Photography that involves wardrobe changes and/or the use of professional photography equipment, including tripods, lighting equipment, and/or reflectors is considered professional photography and is not permitted.

The Jefferson Hotel is private property and reserves the right to discontinue any photography or videography at any time. Third-party photographers are not given permission to photograph, and these individuals may be asked to leave the premises. 

Wedding and Event Photography


Permission for wedding photography is available only for couples hosting their wedding receptions with us in the Grand Ballroom or Empire Ballroom.  Please coordinate photography and filming with your designated Event Manager.  

Event photography is permitted in the areas reserved for your event.  Please coordinate with your designated Event Manager.


Email Club

Join our email club to receive special offers and announcements from The Jefferson once or twice a month. We take your privacy very seriously, so rest assured your information will never be shared and you will always have the option to unsubscribe at any time.


Shipping Instructions

Please ship all packages to be delivered to a meeting room
using the following format:

The Jefferson Hotel
Attn: Name of Hotel Contact / Group Name / Arrival Date
101 West Franklin Street
Richmond, VA 23220

Please ship all packages to be delivered an overnight guestroom
using the following format:

The Jefferson Hotel
Attn: Guest Name/ Arrival Date
101 West Franklin Street
Richmond, VA 23220


Media Inquiries

Jennifer Crisp
Director of Sales and Communications
101 West Franklin Street
Richmond, VA 23220
Cell Phone: 804-283-1594
[email protected]